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Training & adoption

Business Central Training & User Adoption

Training built around your processes, your data and each person’s job.

STW Services trains Business Central users on the tasks they actually perform, in your own environment, and supports them until new habits stick. We also enable administrators and key users so your team becomes self-sufficient.

  • Role-based
  • In your sandbox
  • Guides you keep
Role-based training paths for finance, sales, purchasing, warehouse, managers and administrators Your processes in your own sandbox Finance journals · bank rec · close Sales quotes · orders · invoicing Purchasing POs · receipts · approvals Warehouse receipts · picks · counts Managers approvals · dashboards Admins users · permissions · updates
Each person learns their own tasks, using your data and setup
Why it matters

Adoption matters more than go-live

Shadow spreadsheets, late postings and the same questions every week usually mean training was generic, too early or too short.

Role-based

Each person learns their tasks.

Process-based

Quote to cash, not screen by screen.

Your environment

Your items, customers and approvals.

Reinforced

Guides, refreshers and quick answers.

By role

Training by role

Finance & accounting

Journals, bank reconciliation, payables, receivables, period close, reporting.

Sales & customer service

Quotes, orders, pricing, shipments, invoicing, credit control.

Purchasing

Requisitions, POs, receipts, invoices, approvals.

Warehouse & inventory

Receipts, put-aways, picks, transfers, counts, tracking.

Managers & approvers

Role Centers, approvals in Outlook/Teams, Power BI dashboards.

Administrators & key users

Users, permissions, workflows, job queues, update testing.

Formats

How we train

  • Live, focused sessions with hands-on exercises in a training sandbox
  • Train-the-trainer for larger teams
  • Post-training clinics in the first weeks after go-live

Materials you keep

  • Process guides with your own setup and screenshots
  • One-page quick reference cards
  • Reusable exercise scripts for new joiners
  • Administrator notes
Project experience

Recent training work

QatarConstruction

Role-based Business Central training

Training for each user group, followed by go-live support.

RetailLS Central

Process documentation

Structured documentation supporting implementation, training and process improvement.

Power Automate

Automation enablement

Workshops for stakeholders and end users on approval and automation workflows.

Already live but adoption is low?

We review real usage, find workarounds and deliver targeted refresher training.

Plan Your Training
FAQ

Training questions

Planning training that actually sticks.

Ask us a question
Can you train users on a system another partner implemented?

Yes. We review your configuration first so training matches your setup.

Do you provide online training for international teams?

Yes. Online sessions can be scheduled across time zones.

Is this Microsoft certification training?

No. It’s practical, process-based training for your organisation; Microsoft Learn covers certifications.

Do you train people on approvals in Teams and Outlook?

Yes. Where approvals are automated, we train approvers and requesters as part of rollout.

Next step

Help your team get the most from Business Central

Tell us how many users you have, which roles need training and where they struggle today.

  • A reply from someone who knows Business Central
  • Practical next steps, whether or not we work together
  • No obligation

Plan Your Training

Tell us about your Business Central requirement. We’ll reply with practical next steps.

  • Pick “Business Central Solutions” in the form
  • Share your current system and what you need
  • Or email support@stw-services.com
Plan Your Training