STW Services

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Implementation

Business Central Implementation Services

A structured route from “we’ve chosen Business Central” to a system your team trusts on day one.

STW Services implements Microsoft Dynamics 365 Business Central for growing businesses replacing spreadsheets, entry-level accounting software or an older ERP. We map processes, configure, migrate data, test with your people and stay with you through go-live.

  • Process mapping
  • Data migration
  • Training & hypercare
Six overlapping implementation phases: discover, design, configure and build, migrate data, test and train, go live and hypercare Implementation plan · phases overlap to keep momentum DiscoverDesignConfigure & buildMigrate dataTest & trainGo live & hypercare ◆ Sign-off: scope◆ Sign-off: design◆ Trial loads reconciled◆ UAT signed◆ Go-live
Indicative structure; your real timeline is set after discovery
Avoid the usual traps

Why implementations go wrong (and how we avoid it)

ERP projects rarely fail because of the software. Our approach is built around these risks: decisions made and documented early, clean data, real user testing, and support after go-live.

  • Requirements stay vague until testing
  • Old processes copied, workarounds included
  • Data migrated as-is, duplicates and all
  • Key users too busy to test
  • Training happens once, a week before launch
Six phases

Our implementation approach

  1. 1

    Discover

    Workshops with each department.

    You get: requirements, priorities, initial scope
  2. 2

    Design

    Map requirements to Business Central; agree design.

    You get: solution design, fit-gap, plan
  3. 3

    Configure & build

    Iterative setup with short reviews; automations and extensions in parallel.

    You get: a configured sandbox
  1. 4

    Migrate data

    Extract, clean, map, load and reconcile in trial runs.

    You get: reconciled trial migrations
  2. 5

    Test & train

    End-to-end scenarios by key users; role-based training.

    You get: signed-off tests, trained users
  3. 6

    Go live & hypercare

    Final load, first transactions with us on hand, handover to support.

    You get: a live system and support handover
What we cover

Scope of a Business Central implementation

Process mapping

Order-to-cash, procure-to-pay, record-to-report, inventory.

Solution design

Standard, configuration, automation or extension for each requirement.

Finance setup

Chart of accounts, dimensions, posting groups, tax, approvals.

Operations setup

Items, pricing, locations, warehouse, purchasing, sales.

Data migration

Masters, open documents, opening balances, reconciled.

Automation & integrations

Approvals, alerts, Outlook, Teams, SharePoint, Dynamics 365 Sales.

Testing

Scenario-based UAT in a sandbox with documented results.

Training & go-live

Role-based training, cutover plan, hypercare.

Project experience

A construction contractor in Qatar

A project-based contractor needed to replace spreadsheets and disconnected tools. STW Services led its Business Central implementation, giving one connected system for project costs, procurement, inventory and billing, with project profitability visible in Business Central.

Client name withheld for confidentiality.

  • Workshops and gap analysis
  • Finance with project dimensions
  • Project budgets by labour, materials, subcontractors, equipment
  • Purchase requisition approval workflows
  • Milestone billing with retention
  • Data migration and opening-balance reconciliation
  • Role-based training and go-live support
Configure first

Extend only where it pays

Every customization adds testing to each Microsoft update, so we follow a simple order of preference.

Business Central AL development
  1. 1

    Use a standard feature

    Or adjust the process when the impact is small.

  2. 2

    Configure

    Setups, workflows, layouts, permissions.

  3. 3

    Automate

    Power Automate for hand-offs and approvals.

  4. 4

    Install an app

    A proven Microsoft Marketplace app.

  5. 5

    Build an AL extension

    Only for requirements specific to your business.

FAQ

Implementation questions

Answers before you commit to a timeline.

Ask us a question
How long does a Business Central implementation take?

It depends on scope, companies, data volume, integrations and decision speed. We provide a timeline after discovery.

What should an implementation checklist include?

Scope and fit-gap, chart of accounts and dimensions, data cleansing, module setup, integrations, permissions, trial migrations, UAT, training, cutover and hypercare.

Can we go live in phases?

Yes, often wisely: finance and purchasing first, then inventory, warehousing or integrations.

Do we keep our historical data?

Usually open items and balances move; history stays in an archive or reporting database, agreed with your finance team.

Who owns the documentation?

You do: design documents, configuration notes, test scripts and training guides.

Next step

Ready to plan your Business Central implementation?

Share a few details about your business and current systems. We’ll suggest a sensible scope and next step.

  • A reply from someone who knows Business Central
  • Practical next steps, whether or not we work together
  • No obligation

Book a Business Central Consultation

Tell us about your Business Central requirement. We’ll reply with practical next steps.

  • Pick “Business Central Solutions” in the form
  • Share your current system and what you need
  • Or email support@stw-services.com
Book a Business Central Consultation