- (+91) 9112-041-412
- support@stw-services.com
SharePoint & Microsoft 365 Support and Maintenance
A SharePoint that stays tidy, secure and useful, month after month.
SharePoint environments drift: permissions pile up, flows fail quietly, storage fills and sites lose their owners. Our support service handles day-to-day requests and fixes, and runs proactive health checks on sharing, storage, backups and agents, with a clear monthly report of what we did and what needs attention.
- Pune, India · since 2011
- Microsoft 365 · Power Platform · Dynamics 365
- Remote delivery worldwide
What happens without proper support
“The flow stopped weeks ago.”
Automations fail silently, and documents stop being filed or approved.
“We have 400 sites and no idea who owns them.”
Ownerless sites and stale content make search worse and risk higher.
“Our IT team can’t keep up.”
SharePoint requests compete with everything else on a small team’s list.
Support that is proactive, not just reactive
Flexible plans for SharePoint Online, Teams, OneDrive and Power Automate.
User & admin requests
New sites, permissions, page changes, list updates and how-to questions handled promptly.
Fixes & flow monitoring
Broken pages, failed Power Automate flows and integration errors diagnosed and fixed.
Health checks
Monthly reviews of sharing links, ownerless sites, storage, retention and licences.
Security & access reviews
Permission audits, external sharing reviews and agent access checks.
Backup & restore
Backup policy review and restores of lost or overwritten content.
Continuous improvement
A backlog of small enhancements delivered each month.
Support now includes AI and governance
Modern SharePoint support goes beyond fixing pages. We keep up with platform changes so you don’t have to:
- Agent governance: reviewing which agents in SharePoint exist, what content they use and who can access them
- Oversharing monitoring: regular checks with SharePoint Advanced Management and Purview reports
- Platform retirements: planning for changes such as SharePoint Add-ins (retired April 2026) and older workflow types
- Microsoft 365 Backup: restore points for SharePoint, OneDrive and Exchange
Some Microsoft features need specific licences or pay-as-you-go billing. We confirm what your plan includes before we design around it.
How a support plan starts
Onboard
Access, environment review and documentation.
Baseline
First health check and priority fix list.
Stabilise
Critical issues and failing flows fixed.
Run
Requests handled, with monthly health checks.
Report
Monthly report of work done and risks.
Improve
Agreed enhancements each month.
Peace of mind, documented
- A named team that knows your environment
- Defined response times agreed in your support plan
- Monthly report: tickets, health checks and recommendations
- Monitored flows and integrations with failure alerts
- An up-to-date environment document
Plans that fit
Pay as you go
Hours billed as used for occasional requests.
Monthly bundle
A fixed number of hours each month, with health checks.
Managed support
Ongoing ownership of your SharePoint and Teams environment.
Development support
Fixes and changes for custom solutions and integrations.
Not sure what state your SharePoint is in?
Start with a one-off health check, and we’ll give you a prioritised findings report.
One team for Microsoft 365, Power Platform and business systems
We build on what your business already runs, so documents, workflows and data connect instead of multiplying.
Since 2011
Delivering Microsoft-based business solutions from Pune, India, for clients worldwide
Joined-up delivery
SharePoint, Teams, Power Automate, Copilot Studio and Dynamics 365 in one team
Built to be owned
Documented solutions, admin training and handover, so you are never locked in
Support after go-live
Ongoing help, health checks and improvements when you need them
Support questions, answered
Plain answers to what business owners ask before they start.
Ask us a questionWhat does SharePoint support cover?
User and admin requests, fixes to pages, lists, flows and integrations, health checks, permission reviews, backup and restore, and small improvements.
What are your response times?
Response times are agreed in your support plan based on priority. Critical issues are handled first.
Can you support solutions another company built?
Yes. We start with an environment review and document what exists before taking over support.
Do you support Power Automate flows?
Yes. Monitoring and fixing flows is one of the most common support tasks we handle.
How do you report on the work?
Each month you receive a report of requests handled, health-check results, risks and recommendations.
Can we start small?
Yes. Many clients start with pay-as-you-go hours or a one-off health check and move to a monthly plan later.
Tell us what support you need
Share the size of your environment and the issues you face. We’ll recommend a plan that fits.
- A reply from a Microsoft 365 specialist
- A practical first-step plan, whether or not we work together
- No obligation
Discuss a Support Plan
Tell us what you use today and what you want to achieve. A Microsoft 365 specialist will reply with practical next steps.
- Describe your Microsoft 365 or SharePoint need in the form
- Share what you use today (file server, SharePoint version, Teams)
- Or email support@stw-services.com