- (+91) 9112-041-412
- support@stw-services.com
Business Central Support & Maintenance
Keep Business Central stable, up to date and getting better, not just “working”.
Once Business Central is live, users need answers, Microsoft ships updates, integrations need watching and the business keeps asking for improvements. STW Services supports Business Central online customers, whether we implemented your system or someone else did.
- On demand · billed hourly
- Business Central online
- Take-over from other partners
Signs you need better support
- Tickets wait days for a first response
- Every Microsoft update brings surprises
- Failed job queues noticed only when a customer complains
- Small improvements never get prioritised
- Nobody can explain how a customization works
- Users have built workarounds instead of asking
What our support covers
Issue resolution
Posting, documents, workflows, extensions and integrations.
User help
“How do I…?” answered by people who know your setup.
Admin & permissions
Users, security groups, Entra ID sign-in and MFA.
Update readiness
Release notes reviewed; processes tested in a sandbox first.
Job queue & integration monitoring
Failures spotted before they affect operations.
Automation maintenance
Power Automate flows and the Dynamics 365 Sales integration kept running.
Backup & recovery
Restore options designed and tested, including beyond 28 days.
Small improvements
Reports, setup changes and new automations.
On demand, billed hourly
Raise a request when you need help, we agree the scope, and you pay only for the time used. No minimum monthly commitment.
Support covers Business Central online. On-premises? We can help you assess a move online.
- 1
Onboarding health check
Environments, extensions, integrations, documentation and open issues.
- 2
Requests
Logged with priority, tracked to resolution, documented.
- 3
Reviews
Check-ins on open items, upcoming releases and improvement ideas.
Changing support partner is simpler than you think
We work professionally with your previous partner during handover where possible.
Confirm access
Admin rights to your tenant.
Collect code & docs
Source for your extensions.
Health check
We document the environment.
Start supporting
Priorities agreed.
Support guides we’ve published
Do you support systems implemented by other partners?
Yes. We start with a health check so we understand your setup.
Do you offer monthly support contracts?
Support is on demand and billed hourly, with no minimum monthly commitment.
Do you support Business Central on-premises?
Our support covers Business Central online. We can help you assess a move online.
Can support include small improvements?
Yes. Larger AL extensions go through our AL development service, and a continuous backlog may suit a dedicated developer.
Get dependable Business Central support
Tell us about your environment and what’s frustrating your team. We’ll start with a health check.
- A reply from someone who knows Business Central
- Practical next steps, whether or not we work together
- No obligation
Request a Support Discussion
Tell us about your Business Central requirement. We’ll reply with practical next steps.
- Pick “Business Central Solutions” in the form
- Share your current system and what you need
- Or email support@stw-services.com